USE OF OUR WEBSITE
Updated: April 2, 2023
Information Collection and Use
We collect personal information that you voluntarily provide when you interact with our website, such as when you sign up for our newsletter, make a donation, purchase tickets, or complete a contact form. This information may include your name, email address, phone number, and mailing address. We use this information to respond to your inquiries, process transactions, send you relevant communications, and for internal record-keeping purposes.
We also collect non-personal information through cookies and other tracking technologies. This information includes your IP address, browser type, device information, and browsing behavior on our website. We use this data to analyze trends, enhance website functionality, and improve user experience.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers that assist us in operating our website, conducting our business, or providing services to you, as long as these parties agree to keep this information confidential. We may also disclose your personal information when required by law, to protect our rights or property, or to ensure the safety of our website visitors.
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.
Links to Other Websites
Our website may contain links to other websites not operated or controlled by JBZS. We are not responsible for the content, privacy practices, or policies of these external websites. We encourage you to review the privacy policies of any websites you visit.
We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.
John Ball Zoological Society
Phone: (616) 336-4300
John Ball Zoo
1300 W. Fulton St
Grand Rapids, MI 49504